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CUSTOMER CARE

At 127|East, we believe a little lip color and mascara go a long way. With that in mind 127|East Cosmetics was created with the everyday woman in mind. The woman that doesn’t want to wear a full face of makeup all the time, but also won’t be caught dead without a little pop of color or gloss on her playfully pouty lips. We believe every woman is beautiful as they are, so our products don’t cover up, they enhance!

 

With various nourishing ingredients, 127|East lip-wear products promise to moisturize and rejuvenate your lips with daily use while also delivering exceptional color, brilliant shine and long lasting wear.  As with any baby, 127|East is growing! Our product line is growing by leaps and bounds, be sure to try our long wear eye shadows, available in finely milled powder compacts.

Have any questions or concerns? 

Interested in carrying our product in your store?

Would you like to book us for an event?

Need a Make Up Artist?

 

 

PO Box 3416
Jersey City, NJ 07303
INFO@127East.com

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RETURNS

As with many cosmetic companies, ALL SALES ARE FINAL.  However, in cases where an item is received damaged, please email info@127East.com, within 7 days of delivery, to request an exchange.  Items may be exchanged on-site at events and vending opportunities as long as they are in original condition and packaging.

FAQ

Do you provide International delivery?

 

Absolutly!  All orders are shipped via the United States Postal Service and the buyer is responsible for all shipping costs unless otherwise noted.

 

How do I return/exchange an item?

 

Currently, the only items that are returnable are items purchased on site at events and vending opportunities.  Item must be in original condition and packaging to be eligible for an exchange.

 

What is your returns policy?

 

As with many cosmetics companies, ALL SALES ARE FINAL.  However, in cases where an item is received damaged please email info@127East.com, within 7 days of delivery, to request an exchange.  Items may be exchanged on-site at events and vending opportunities as long as they are in original condition and packaging.

How do I track my order?

 

Once your order is packed and ready for shipping you will recieve an email from the United States Postal Service containing your order's tracking number.  You can track all orders at www.USPS.com.

 

Do you do make up?

 

We employ a number of professional freelance make up artists in NJ, NYC and Pittsburg, PA.  If you are interested in makeup application or hosting an in home makeup party please email your request to info@127East.com.

 

What are your delivery options?

 

All orders are shipped Priority via the United States Postal service.  Please allow 5-7 business days for processing and delivery.  Currently, this is the only shipping option we offer.

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